FAQs & Troubleshooting
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FAX-837MC/ FAX-837MCS
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can an External Answering Device(TAD) be used instead of the built-in one?
3.
Can I print from or scan to Android™ Smartphone?
4.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
5.
Can I connect my External Answering Device in another room and still receive faxes?
6.
What is Distinctive Ring and how do I program it?
7.
Can I confirm that the FAX was sent correctly?
8.
Can I reduce the size of a received fax on this machine?
9.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
10.
My FAX/MFC will not Dial. Why?
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
13.
Can I print a report that will show a listing of faxes I sent and received?
14.
I am experiencing problems sending a fax, what can I do?
15.
Do I need a telephone line to send and receive faxes with my Brother machine?
16.
My Brother machine has no power.
17.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
18.
Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
19.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
20.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
21.
How do I connect an External Telephone?
22.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
23.
How does the "FAX/TEL" Mode work?
24.
Why can't I copy or send? All the keys just beep 3 times.
25.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
26.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
27.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
28.
How can I clear the "PAPER JAM" error message?
29.
How do I know which receive mode to select?
30.
How do I program the date and time?