FAQs & Troubleshooting
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FAX-837MC/ FAX-837MCS
35 Results
1.
How do I connect an External Telephone?
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Can I reduce the size of a received fax on this machine?
4.
My Brother machine has no power.
5.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
6.
What does "NG" on the Transmission Verification Report mean?
7.
Can an External Answering Device(TAD) be used instead of the built-in one?
8.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
9.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
10.
How can I clear the "PAPER JAM" error message?
11.
How do I improve the copy or fax quality?
12.
My FAX/MFC will not Dial. Why?
13.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
14.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
15.
Can I print from or scan to Android™ Smartphone?
16.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
17.
Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
18.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
19.
How does the "FAX/TEL" Mode work?
20.
Why can't I copy or send? All the keys just beep 3 times.
21.
Can I connect my External Answering Device in another room and still receive faxes?
22.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
23.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
24.
Can I print a report that will show a listing of faxes I sent and received?
25.
What is Distinctive Ring and how do I program it?
26.
I am experiencing problems sending a fax, what can I do?
27.
How do I program the date and time?
28.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
29.
Why are my sent faxes always received with a black vertical line down the page?
30.
Can I confirm that the FAX was sent correctly?