FAQs & Troubleshooting
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FAX-837MC/ FAX-837MCS
35 Results
1.
Can I confirm that the FAX was sent correctly?
2.
How do I improve the copy or fax quality?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
How do I connect an External Telephone?
5.
What is Distinctive Ring and how do I program it?
6.
How do I know which receive mode to select?
7.
My FAX/MFC will not Dial. Why?
8.
Can I print from or scan to Android™ Smartphone?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
11.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
12.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
13.
How does the "FAX/TEL" Mode work?
14.
Why can't I copy or send? All the keys just beep 3 times.
15.
Can I connect my External Answering Device in another room and still receive faxes?
16.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
17.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
18.
Can I print a report that will show a listing of faxes I sent and received?
19.
What does "NG" on the Transmission Verification Report mean?
20.
Vertical streaks appear in my copies.
21.
My Brother machine has no power.
22.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
23.
Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
24.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
25.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
26.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
27.
I am experiencing problems sending a fax, what can I do?
28.
Why are my sent faxes always received with a black vertical line down the page?
29.
Do I need a telephone line to send and receive faxes with my Brother machine?
30.
Can an External Answering Device(TAD) be used instead of the built-in one?