FAQs & Troubleshooting
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FAX-837MC/ FAX-837MCS
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I connect an External Telephone?
3.
Can I confirm that the FAX was sent correctly?
4.
What is Distinctive Ring and how do I program it?
5.
What does "NG" on the Transmission Verification Report mean?
6.
How does the "FAX/TEL" Mode work?
7.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
8.
How do I improve the copy or fax quality?
9.
My FAX/MFC will not Dial. Why?
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
My Brother machine has no power.
12.
Can an External Answering Device(TAD) be used instead of the built-in one?
13.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
14.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
15.
Can I connect my External Answering Device in another room and still receive faxes?
16.
How can I clear the "PAPER JAM" error message?
17.
Why are my sent faxes always received with a black vertical line down the page?
18.
Can I reduce the size of a received fax on this machine?
19.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
20.
Can I print from or scan to Android™ Smartphone?
21.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
22.
Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
23.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
24.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
25.
Why can't I copy or send? All the keys just beep 3 times.
26.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
27.
Can I print a report that will show a listing of faxes I sent and received?
28.
I am experiencing problems sending a fax, what can I do?
29.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
30.
Do I need a telephone line to send and receive faxes with my Brother machine?