FAQs & Troubleshooting
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35 Results
- 1I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 2How does the "FAX/TEL" Mode work?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How do I improve the copy or fax quality?
- 5Can I print from or scan to Android™ Smartphone?
- 6Can an External Answering Device(TAD) be used instead of the built-in one?
- 7Can I connect my External Answering Device in another room and still receive faxes?
- 8What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 9What is Distinctive Ring and how do I program it?
- 10My FAX/MFC will not Dial. Why?
- 11I am experiencing problems sending a fax, what can I do?
- 12What does "NG" on the Transmission Verification Report mean?
- 13Can I reduce the size of a received fax on this machine?
- 14How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 15Can I print a report that will show a listing of faxes I sent and received?
- 16Do I need a telephone line to send and receive faxes with my Brother machine?
- 17I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 18How do I connect an External Telephone?
- 19How can I clear the "PAPER JAM" error message?
- 20How do I program the date and time?
- 21Can I confirm that the FAX was sent correctly?
- 22How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 23How do I know which receive mode to select?
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 26Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 27I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 28Why can't I copy or send? All the keys just beep 3 times.
- 29When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 30My Brother machine has no power.
- 31I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 32What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 33When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 34Why are my sent faxes always received with a black vertical line down the page?
- 35Vertical streaks appear in my copies.