1. 09.05.2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 25.03.2016

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 05.06.2014

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

4. 04.06.2014

The edge of glossy paper is smudged.

5. 27.01.2014

How can I improve poor print quality?

6. 22.11.2011

When I print, the pages are smudged with ink. What should I do?

7. 16.11.2011

When printing from my Apple Mac OS 10.x the print is coming out mirrored.

8. 02.11.2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

9. 02.11.2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

10. 08.11.2010

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

11. 24.06.2009

One or more of my colors are not printing (blank). What can I do?

12. 01.06.2007

When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?

13. 10.05.2006

Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).

14. 30.03.2006

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

15. 28.02.2006

The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?

16. 12.09.2005

Black Ink is still wet after printing on Glossy Paper (For PC Printing).