FAQs & Troubleshooting
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102 Results
1.
Replace Roller
2.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
3.
Can not scan a long document.
4.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
5.
Configuring frequently-used scan settings on your computer.
6.
What is Brother iPrint&Scan?
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
9.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
10.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
11.
The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
12.
Check the firmware version.
13.
TWAIN errors appear when starting to scan. (Macintosh)
14.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
15.
Paper suitable for scanning
16.
Replace Pad
17.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
18.
Can I print from or scan to Android™ Smartphone?
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
Unusable Device (Other Error)
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
Changing scan settings in ControlCenter.
25.
Load Documents
26.
Plastic Card Jam
27.
Scan from the Brother iPrint&Scan application using Windows Phone.
28.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
29.
Download a file from the "Downloads" section and save it to Windows 8 computer.
30.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.