1.

Replace Pad

2.

A plastic card error occurs.

3.

TWAIN or WIA errors appear when starting to scan. (Windows)

4.

My Brother machine doesn't feed a card for scanning.

5.

Replace Roller

6.

The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).

7.

Sending Error (Scan to FTP)

8.

TWAIN errors appear when starting to scan. (Macintosh)

9.

Replace Parts

10.

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

11.

Plastic Card Jam

12.

Paper suitable for scanning

13.

Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)

14.

Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)

15.

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

16.

The document was not fed.

17.

USB Flash Drive is Full (Scan to USB)

18.

OCR does not work.

19.

Can not scan a long document.

20.

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

21.

Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.

22.

Can I print from and scan to iPhone, iPod touch and iPad?

23.

Cover is Open

24.

Cannot find the Nuance serial number to install Nuance PDF Converter Professional 8.

25.

Colors in the scanned image are dark.

26.

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

27.

I cannot install Brother drivers on Debian 10 or later (Linux)

28.

When I try to scan the document, the scanner application crashes. (OS X 10.11)

29.

Windows 10 Support Information

30.

I cannot save a file downloaded from the Brother support website (For Windows)