FAQs & Troubleshooting

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ADS-1100W

FAQs & Troubleshooting

FAQs & Troubleshooting

ADS-1100W

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Date: 31/10/2022 ID: faq00002892_002

Replace Roller

The Replace Roller message appears when the Pick-up Roller with a new one. When the Replace Roller message appears, the following LED indications is shown on the control panel.

 

ReplaceRoller

 

Your machine is equipped when with a scan counter. The counter automatically counts how many times the machine has scanned. When the machine scans 50,000 times, the machine will display a message on the Status Monitor to remind you to replace the Pick-up Roller.

 

  1. Open the Top Cover (1) and the Front Cover (2).
    OpenTop_FrontCover

     

  2. Pinch the Pick-up Roller Cover (1) and then pull the cover up.
    PinchPick-upRollerCover

     

  3. Slide the Pick-up Roller (1) all the way to the right.
    SlidePickupRoller

     

  4. The holder of the Pick-up Roller has a narrow opening, and the shape of the shaft of the Pick-up Roller matches this opening. Rotate the Pick-up Roller until you can fit the shaft into the opening of the holder.
    HolderOfPickupRoller

     

  5. Pinch and pull the Pick-up Roller out of the machine.
    PinchPickupRoller

     

  6. Place a new Pick-up Roller into the machine.
     

    Identify the left and right sides of the Pick-up Roller before attaching it.

    IdentifyPickupRoller

     

     

  7. Slide the Pick-up Roller (1) to the left edge while turning the Pick-up Roller.
    SlidePickupRoller

     

  8. Close the Pick-up Roller Cover firmly.
  9. Close the Front Cover and the Top Cover.
  10. Reset the counter. Follow the steps below to reset the counter.

    (Windows) / (Macintosh)

    (Windows)

    1. Open the ControlCenter.
      • Brother Utilities supported models
        1. Open Brother Utilities.
          • Windows 7 / 10
            Click Start or Start(Start) > (All Programs or All apps >) Brother > Brother Utilities.
          • Windows 8
            On the Start screen, click Start.
            If  is not  on the Start screen, right-click somewhere on an empty spot, and then click, All Apps from the bar.
            Click Brother Utilities.
        2. Select Scan.
        3. Click ControlCenter4.
      • Brother Utilities unsupported models
        Click Start(Start) > All Programs > Brother > [model name] > ControlCenter4.
    2. Click the Device Settings tab (the example below uses Home Mode).
      CC4_DeviceSettings

     

     

    (Macintosh)

    1. Open the ControlCenter.
      To open the ControlCenter2 application, click Go from the Finder bar, Applications > Brother > ControlCenter. Double click the ControlCenter.
      The ControlCenter will open and an icon will be placed in the dock.
    2. Click the DEVICE SETTINGS tab.
      CC2_DeviceSettings

     

  11. Click the Remote Setup. The Remote Setup window will appear.
  12. Select Machine Info.. in the folder tree.
    To reset the counter for the Pick-up Roller, check the Pick-up Roller check box for Reset Counter for Consumables.
    Remote_Pickup

     

  13. Click Apply and the OK.

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ADS-1100W

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