1.

The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.

2.

I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.

3.

Embroidery

4.

Embroidery (PES) files are not displayed as thumbnails in Windows Explorer. (Windows 7 and Windows Vista)

5.

Embroidery (.PES) files are not displayed as thumbnails in File Explorer. (Windows 8/8.1)

6.

Do you have a PE-Design for Mac?

7.

New Features of PE-DESIGN 10

8.

What is the difference between PE-DESIGN 10 and PE-DESIGN NEXT?

9.

When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?

10.

Precautions for using the "PE-DESIGN Software Key"

11.

Fabrics and stabilizer material for embroidery

12.

The message "No PE-DESIGN Software Key is connected. Please connect a PE-DESIGN Software Key." appeared.

13.

Is the stitch count recalculated in the program when a design is changed from its original size?

14.

I got a "*.PES" file from a friend, but the characters (TTF) in the pattern are different from the characters my friend used in the pattern.

15.

Why can't I select the 110 mm x 110 mm Design Page Size?

16.

Windows does not start when you turn on the computer with the PE-DESIGN Software Key plugged into the USB port of the computer.

17.

Can I open multiple embroidery files and edit them at the same time?

18.

Why doesn't PE-DESIGN run properly on a Macintosh Virtual PC system?

19.

I tried to install PE-DESIGN or remove PE-DESIGN again and again, but I failed it.

20.

After uninstalling PE-DESING software, only the background image is displayed on the screen.

21.

When trying to upgrade from an older version, the message "Cannot connect to the Internet." or "The server could not be connected to. Wait a while, and then try connecting again." appeared and "PEDESIGN Software Key" could not be upgraded.

22.

Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?

23.

In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.

24.

When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?

25.

Why can't I import some embroidery files correctly?

26.

I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.

27.

What is the difference between PE-Design and PED-Basic?

28.

I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.

29.

I'm trying to create an embroidery pattern from an image scanned from a magazine etc. using the Auto Punch function. What should I do to erase a background in the image?