FAQs & Troubleshooting

Close

PE-DESIGN 10

FAQs & Troubleshooting

FAQs & Troubleshooting

PE-DESIGN 10

Not your product?

Date: 10/08/2016 ID: faqh00100058_000

Precautions for using the "PE-DESIGN Software Key"

In order to use PE-DESIGN 10, the included "PE-DESIGN Software Key" must be plugged into a USB port of the computer.

The "PE-DESIGN Software Key" prevents unauthorized use of this software.

The software cannot be started if the "PE-DESIGN Software Key" is not plugged in.

 

  • When the "PE-DESIGN Software Key" is plugged into a USB port of the computer, the AutoPlay dialog box appears.
    Do not use this dialog box for starting up PE-DESIGN 10.
    Close the dialog box, and then start up PE-DESIGN 10.
       image    Click img to close the Autoplay dialog box. (Windows 10)
       image    Click image to close the Autoplay dialog box. (Windows 8.1)
       image    Click image to close the Autoplay dialog box. (Windows 7)

           * The drive name for the Removable Disk differs depending on computers.
     
  • When the message "Do you want to scan and fix Removable Disk (E:)?" appears, select [Continue without scanning] and then start up PE-DESIGN 10.

       image

           * The drive name for the Removable Disk differs depending on computers.
     

  • When unplug the "PE-DESIGN Software Key" from the USB port on your computer, make sure to safely remove the "PE-DESIGN Software Key" from your computer.

    Right-click "Removable Disk" which is assigned "PE-DESIGN Software Key", and then click [Eject].
       image
    Or, click the Safely Remove Hardware icon ( icon / icon ) in the notification area at the far right of the taskbar, and then click the device for PE-DESIGN Software Key to eject.
    (If the icon is hidden, click icon in the notification area to display the icon.)
    image
           * The drive name for the Removable Disk differs depending on computers.

 

  • The "PE-DESIGN Software Key" cannot be used as USB media. Do not save embroidery files on the "PEDESIGN Software Key" for transferring or storage.
     
  • Do not format the "PE-DESIGN Software Key".
     
  • Do not insert the "PE-DESIGN Software Key" into your embroidery machine.
     
  • Do not unplug the "PE-DESIGN Software Key" from the computer while the LED indicator is flashing.
     
  • Keep the "PE-DESIGN Software Key" away from high humidity, direct sunlight, static electricity and strong shocks. Furthermore, do not bend the "PE-DESIGN Software Key".
     
  • Since this "PE-DESIGN Software Key" device is required to run the software, its replacement value is the retail price of the software. Please keep in a safe place when not in use.
     

 

Related Models

PE-DESIGN 10

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.