FAQs & Troubleshooting
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31.
Scanning and Other Problems
32.
Set up a Scan to SFTP Profile
33.
Set the Date and Time Using Web Based Management
34.
I cannot save a file downloaded from the Brother support website (For Windows)
35.
Check the firmware version.
36.
Download a file from the "Downloads" section and save it to Windows 8 computer.
37.
Replace the Brake Roller
38.
Discover the MAC address of the Brother network card
39.
Document Jam
40.
Reset the network settings to the factory default.
41.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
42.
Your Brother Machine Cannot Scan over the Network
43.
Secure Function Lock 3.0
44.
Set Up the Brother Machine Using Remote Setup (Mac)
45.
Set Up the Brother Machine Using Remote Setup (Windows®)
46.
Configure Public Mode for Secure Function Lock 3.0
47.
Turn Setting Lock On
48.
Scanning with a mobile device
49.
The scanning speed is slow when scanning from my machine. (Windows)
50.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
51.
I cannot install Brother drivers on Debian 10 or later (Linux)
52.
What driver package format is supported by my Linux distribution?
53.
Scan using XSane or GIMP (Linux)
54.
Wireless setup is requesting a WPS PIN to complete the setup
55.
Delete a network scanner entry. (Linux)
56.
Important points for specifying the scan area (Linux)
57.
Uninstall the scanner driver. (Linux)
58.
Uninstall Scan-key-tool. (Linux)
59.
Pre-Required Procedures (Linux)
60.
If You Want to Check that Your Network Devices are Working Correctly