MFC-J415W FAQs & Troubleshooting MFC-J415W Not your product? Sort by: Updated Date Popularity 4 Results 1. 11/03/2021 I am having an issue receiving faxes. 2. 24/09/2015 Why doesn't the machine answer when receiving a call? 3. 16/09/2014 I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do? 4. 29/07/2013 I cannot receive a colour fax. More FAQs Fax FAQs & Troubleshooting