FAQs & Troubleshooting
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HL-5370DW
205 Results
1.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
2.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
3.
Can I print from or scan to Android™ Smartphone?
4.
Printouts have a curl or wave.
5.
Print a web page from iPrint&Scan when using an Android™ mobile device.
6.
Important points you need to confirm before configuring your Brother machine for a wireless network.
7.
The printer status is Offline or Paused.
8.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
9.
How do I clear Jam Rear/ Duplex?
10.
Printouts (envelopes) have creases.
11.
How do I factory reset the print server?
12.
How do I install additional memory?
13.
Printouts are with gray background.
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
15.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
16.
Download a file from the "Downloads" section and save it to Windows 8 computer.
17.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
18.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
19.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
20.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
21.
Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
22.
How do I clean the paper pick-up roller?
23.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
24.
Can the network printer be setup both wired and wireless at the same time?
25.
What is WEP?
26.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
27.
Configure the Brother machine for a wireless network using automatic wireless mode (SecureEasySetup™, Wi-Fi Protected Setup or AOSS™)
28.
How can I change the printer settings?
29.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
30.
Print overrun