FAQs & Troubleshooting
Popular |
204 Results
- 1What is Brother iPrint&Scan?
- 2Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 3Can I print from or scan to Android™ Smartphone?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7The printer status is Offline or Paused.
- 8Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11How do I disable the APIPA protocol?
- 12Discover the MAC address of the Brother network card
- 13How do I factory reset the print server?
- 14Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 15Can the network printer be setup both wired and wireless at the same time?
- 16What kind of memory can I use?
- 17Delete print jobs from the print queue.
- 18Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20I cannot connect to the print server using my web browser. What should I do?
- 21Printouts have a curl or wave.
- 22What is the BRAdmin Professional software used for?
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 25I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 26The paper is skewed when it's printed.
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 28I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 29Cannot print after a Windows 10 update (June 2020)
- 30Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 31Use the Universal Printer Driver for PCL
- 32Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Print a web page from iPrint&Scan when using an Android™ mobile device.
- 34Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 37Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 38I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 39What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 40Configure the Brother machine for a wireless network using automatic wireless mode (SecureEasySetup™, Wi-Fi Protected Setup or AOSS™)
- 41What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 42Printouts (envelopes) have creases.
- 43Printouts have wrinkles or creases.
- 44Can I print from DOS applications?
- 45I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 46Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 47How to identify your Operating System (OS).
- 48The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 49I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 50The printer prints unexpectedly or it prints garbage.