FAQs & Troubleshooting
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HL-1030
135 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The machine does not print anything.
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
5.
What kind of paper should I avoid?
6.
Functions supported in the Windows 7 built-in drivers
7.
What kind of paper can I use?
8.
What kind of memory can I use?
9.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
10.
Replace the drum unit.
11.
Change the printer driver settings (Windows/macOS)
12.
The paper is skewed when it's printed.
13.
The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
14.
What kind of labels and transparencies can I use?
15.
What kind of envelopes should I avoid?
16.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
17.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
18.
Why are all the lights blinking then the drum light blinking?
19.
How do I clean the corona wire of the drum unit?
20.
When trying to print from Mac OS® X the print queue is stopped.
21.
What is the difference between the toner cartridge and the drum unit?
22.
What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
23.
How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
24.
How do I turn off the Quick Print Setup?
25.
How do I check the driver version on a Mac®?
26.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
27.
How do I clean the inside of the printer and Drum Unit?
28.
Replace the toner cartridge.
29.
I cannot install the driver when using the Driver Install Tool. (Linux)
30.
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)