The machine does not print anything.
Change the printer driver settings (Windows/macOS)
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
How to identify your Operating System (OS).
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
How do I perform a factory reset?
What kind of paper can I use?
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
Windows 10 Support Information
Can I print from and scan to iPhone, iPod touch and iPad?
The printer status is Offline or Paused.
The paper is skewed when it's printed.
Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
What kind of labels and transparencies can I use?
What kind of USB cable should I use?
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
Printouts have wrinkles or creases.
What can happen if the wrong paper is used in your machine.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
Can I print from or scan to Android™ Smartphone?
What kind of paper should I avoid?
Can I use non-Brother or third party supplies with the Brother machine?
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
The driver installation finished successfully but I cannot print. (Linux)
Install the built-in drivers (For Windows 8 or later)
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
Delete print jobs from the print queue.