How to identify your Operating System (OS).
Windows 10 Support Information
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
"Paper Jam Tray" error appears on the LCD. What should I do?
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapperXXXX: No such file or directory". (Linux)
I'm using Windows 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
Windows 7 Support Information
Open the Control Panel (For Windows)
Install the built-in drivers (For Windows 8 or later)
The printer status is Offline or Paused.
The error message "xxxx cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
The paper is skewed when it's printed.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
How can I change the print resolution?
"Document Jam" error appears on the LCD. What should I do?
What can happen if the wrong paper is used in your machine.
I'm using Macintosh. What is the PreScan option used for?
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
Large characters are printed incorrectly. (Linux)
I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
I installed scan-key-tool, but it does not work. (Linux)
How to Scan-to-XXXX. (XXXX is Scan-key-tool feature.) (Linux)
I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
Scan a document in OS X 10.8/macOS 10.12 or later.
Replace the toner cartridge
How do I clear vertical lines or streaks that appear in the copies I made?
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)