1. 2023-03-27

The printer status is Offline or Paused.

2. 2016-03-24

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

3. 2015-05-11

I'm using Windows and the print speed is too slow. What can I do?

4. 2015-05-11

Why can't I print when an ink cartridge is empty?

5. 2015-05-11

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

6. 2011-11-02

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

7. 2011-11-02

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

8. 2011-09-26

When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.

9. 2011-08-05

The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)

10. 2010-11-08

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

11. 2010-09-23

The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)

12. 2010-02-09

My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)

13. 2009-08-04

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

14. 2006-03-30

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?