1. 20/12/2018

When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?

2. 19/09/2018

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

3. 05/03/2018

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

4. 10/09/2015

The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).

5. 09/09/2015

TWAIN errors appear when starting to scan. (Macintosh)

6. 09/09/2015

TWAIN or WIA errors appear when starting to scan. (Windows)