FAQs & Troubleshooting
![]() |
Popular |

HL-1430
128 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The machine does not print anything.
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
What is the recommended paper?
6.
Can I print from or scan to Android™ Smartphone?
7.
The printer status is Offline or Paused.
8.
What kind of paper should I avoid?
9.
How can I change the IP address using the ARP and PING commands?
10.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
11.
How can I enable/disable the Quick Print Setup Utility?
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
What driver package format is supported by my Linux distribution?
14.
Install the built-in drivers (For Windows 8 and Windows 10)
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
17.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
18.
Why are the alarm and data lights on?
19.
What kind of labels and transparencies can I use?
20.
The printer prints unexpectedly or it prints garbage.
21.
Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
22.
Printouts have wrinkles or creases.
23.
Can I print from DOS applications?
24.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
25.
Why does the Drum LED light?
26.
Cannot print after a Windows 10 update (June 2020)
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Delete print jobs from the print queue.
29.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
30.
How to identify your Operating System (OS).