I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- Internet Connection:
The Windows Update requires an Internet connection. Please make sure that your computer is connected to the Internet.
- Device Installation Settings:
Follow the steps below to check the setting.
- Click Start => Control Panel => System and Security => System.
- Click Advanced system settings.
- Click Hardware tab and Device Installation Settings.
- Make sure that the option "Yes, do this automatically (recommended)" is selected.
- If the option "Yes, ... " is selected, click Cancel to close the Device Installation Settings dialog, and then click Cancel to close the System Properties dialog.
- If not, please select the option "Yes, ... " and click Save Changes to save the setting, and then click OK to close the System Properties dialog.
DCP-110C, DCP-8020, DCP-8025D, FAX-1820C, FAX-1840C, FAX-2850, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1430, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-1850, HL-1870N, HL-2460, HL-2600CN, HL-3450CN, HL-4200CN, HL-5040, HL-5050, HL-5070N, HL-5140, HL-5150D, HL-5170DN, MFC-210C, MFC-3100C, MFC-3220C, MFC-3240C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-4800, MFC-5100C, MFC-5200C, MFC-5440CN, MFC-5840CN, MFC-620CN, MFC-8440, MFC-8820D, MFC-8840D, MFC-9160, MFC-9180, MFC-9660, MFC-9880
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.