DS-620 FAQs & Troubleshooting DS-620 Not your product? Sort by: Updated Date Popularity 6 Results 1. 17/12/2018 The scanned documents are put into the incorrect order. (macOS) 2. 15/10/2018 The file size is too large. 3. 15/10/2018 OCR feature does not work. 4. 15/10/2018 The scan speed is too slow. 5. 15/10/2018 Operation system return error 6. 06/04/2015 My scanner gets warm. Scan FAQs & Troubleshooting