FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 15/10/2018 ID: faq00003070_000

Operation system return error

Your OS cannot recognize your scanner.


Follow the steps below to clear the Operation system return error message.


  • Confirm that the USB cable connecting the scanner to the computer is properly connected.
  • Restart the computer.

Related Models

DS-620, DS-720D

If you need further assistance, please contact Brother customer service:

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