FAQs & Troubleshooting
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HL-5380DN
181 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
What is Brother iPrint&Scan?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
The printer status is Offline or Paused.
7.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
8.
I still receive the error message "Replace Drum", "Drum Near End", or "Drum End Soon" after I replace the drum unit with a new one.
9.
Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
10.
Print overrun
11.
How to identify your Operating System (OS).
12.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
13.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
14.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
15.
Delete print jobs from the print queue.
16.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
17.
Change the printer driver settings (Windows/macOS)
18.
Memory full
19.
I cannot install Brother drivers on Debian 10 or later (Linux)
20.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
21.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
22.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
23.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
24.
Print a web page from iPrint&Scan when using an Android™ mobile device.
25.
Can I print from or scan to Android™ Smartphone?
26.
"JAM INSIDE" error appears on the LCD. What should I do?
27.
"JAM TRAY 1", "JAM TRAY2" , "JAM TRAY3" error message appears on the LCD. What should I do?
28.
How can I clean the corona wire of the drum unit?
29.
Protect your Brother machine against unauthorised access over the network
30.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.