FAQs & Troubleshooting
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HL-5380DN
182 Results
1.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Printouts (envelopes) have creases.
4.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
Delete print jobs from the print queue.
7.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
8.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
9.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
10.
"JAM REAR" error appears on the LCD. What should I do?
11.
Use the Universal Printer Driver for PCL
12.
How to identify your Operating System (OS).
13.
The printer prints unexpectedly or it prints garbage.
14.
"JAM MP TRAY" error appears on the LCD. What should I do?
15.
What is the recommended paper?
16.
The printer status is Offline or Paused.
17.
Can I use AirPrint with my Brother machine?
18.
Print overrun
19.
Memory full
20.
What can happen if the wrong paper is used in your machine.
21.
How do I install additional memory?
22.
What is Brother iPrint&Scan?
23.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
24.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
25.
Can I print from or scan to Android™ Smartphone?
26.
Change the printer driver settings (Windows/macOS)
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
Drum End Soon
29.
What is a "Generic PCL Driver"?
30.
How do I install the Optional Tray Unit?