If a paper jam occurs inside the paper tray, follow these steps:
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

You can see the steps with video clips.   The clip is being streamed from YouTube. (Opens in a new window.) Your machine may alter what is displayed on this video.

1. Pull the paper tray completely out of the machine.
     
   
    
2. Slowly pull out the jammed paper.
   Pulling the jammed paper downward using both hands allows you to remove the paper more easily.
         
   
    
   Make sure that the paper is below the maximum paper mark () .
      
   
     
3. Slide the paper guides to fit the paper size.
      
   
4. Put the paper tray firmly back in the machine.