FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 22/02/2021 ID: faq00100273_000

The "Scan to PC" LED indication is on or kind of zebra stripe appears on the machine's display when the machine is turned on.

For models with LED indication:

Scan to PC LED

For the models with the Touchscreen:


Scan to PC Touchscreen

This issue occurs if the machine's power source is shut down while the firmware is updated.
Update your machine's firmware again by firmware update tool.
Please note the steps below to update the firmware.


Related Models

ADS-2400N, ADS-2800W, ADS-3000N, ADS-3600W

If you need further assistance, please contact Brother customer service:

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