FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 02/11/2012 ID: faq00000309_020

Jam E Rear

Please follow the steps below to clear the error message "Jam E Rear".

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

  1. Open the back cover.

    Open the back cover.

  2. Open the inner back cover.

    Open the inner back cover.

  3. Using both hands, gently pull the jammed paper out of the back of the machine.

    Gently pull the jammed paper out.

  4. Close the inner back cover.

    Close the inner back cover.

  5. Close the back cover.

Related FAQs

Related Models


If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.