FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 17/10/2006 ID: faq00002166_000

How to install your Brother device into a Windows® XP environment using the 'In-box' drivers

The Windows® XP operating system includes a variety of Brother drivers as standard. These drivers - developed in conjunction with Microsoft® - allow you to connect a wide variety of Brother products to a PC running the Windows® XP operating system. The Brother device will then identify itself to the Windows® XP PC and the appropriate device drivers will be installed automatically (this type of driver is known as an 'In-box' driver).


How to setup using the 'In-Box Drivers'?


  • Make sure that your Brother product is not powered on.
  • Using the appropriate connection (either USB or Parallel) connect the Brother product to your Windows® XP computer.

  1. Power on the Brother device.
    In your Taskbar a pop-up Window should appear informing you that Windows® XP has identified a new device.
  1. Windows® XP will now do further analysis to see which is the appropriate driver to install as it does this, the text in the pop-up Window may change.
  1. The appropriate device driver will now be installed onto your Windows®XP PC. After it is installed you will see the following:
  1. You are now ready to use your Brother product.


What is a 'Native Device Driver'?


In addition to In-box drivers, Brother is also developing Native drivers. A native Brother printer driver is a driver developed exclusively by Brother. Generally speaking, these drivers are more powerful than the 'in-box' drivers that are supplied with the Windows® XP operating system. We recommend the use of a native driver (if available) if you wish to access all of the driver features described in your product literature.

Related FAQs

Related Models

HL-1030, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-2460

If you need further assistance, please contact Brother customer service:

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