Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

How to install your Brother device into a Windows® XP environment using the 'In-box' drivers

The Windows® XP operating system includes a variety of Brother drivers as standard. These drivers - developed in conjunction with Microsoft® - allow you to connect a wide variety of Brother products to a PC running the Windows® XP operating system. The Brother device will then identify itself to the Windows® XP PC and the appropriate device drivers will be installed automatically (this type of driver is known as an 'In-box' driver).


How to setup using the 'In-Box Drivers'?


  • Make sure that your Brother product is not powered on.
  • Using the appropriate connection (either USB or Parallel) connect the Brother product to your Windows® XP computer.

  1. Power on the Brother device.
    In your Taskbar a pop-up Window should appear informing you that Windows® XP has identified a new device.
  1. Windows® XP will now do further analysis to see which is the appropriate driver to install as it does this, the text in the pop-up Window may change.
  1. The appropriate device driver will now be installed onto your Windows®XP PC. After it is installed you will see the following:
  1. You are now ready to use your Brother product.


What is a 'Native Device Driver'?


In addition to In-box drivers, Brother is also developing Native drivers. A native Brother printer driver is a driver developed exclusively by Brother. Generally speaking, these drivers are more powerful than the 'in-box' drivers that are supplied with the Windows® XP operating system. We recommend the use of a native driver (if available) if you wish to access all of the driver features described in your product literature.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-1030, HL-1230, HL-1240, HL-1250, HL-1270N, HL-1440, HL-1450, HL-1470N, HL-1650, HL-1670N, HL-2460

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