MFC-J491DW
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Preguntas frecuentes y Solución de problemas |
MFC-J491DW
Fecha: 08/09/2016 ID: faq00002739_003
Unable to Scan / Scan Unable
The machine has a mechanical problem. Unplug the machine from the AC power outlet (electrical socket) for several minutes and reconnect it.
If your machine has PC-FAX functions:
To prevent you from losing any important messages, we recommend transferring your faxes to your PC before turning off the power switch. Please refer to the related FAQ at the end of this page.
If the problem continues, please contact Brother Customer Service from "Contact Us".
Preguntas frecuentes relacionadas
DCP-1510, DCP-1610W, DCP-1612W, DCP-J1100DW, DCP-J572DW, FAX-2840, FAX-2845, FAX-2940, MFC-1810, MFC-1910W, MFC-J1300DW, MFC-J491DW, MFC-J497DW, MFC-J5330DW, MFC-J5730DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J890DW, MFC-J895DW
En el caso de que necesite ayuda adicional, póngase en contacto con el servicio de atención al cliente de Brother:
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