Updated:07/15/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.Cannot find the scanner (Error Code 2019: Initialization Failed)
2. 2.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3. 3.When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
4. 4.Error Code: E05
5. 5.I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)