Updated:22/01/2021

These are the most viewed FAQs, ranked by popularity.

1. 1.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
2. 2.Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
3. 3.Windows 10 Support Information
4. 4.I'm using Windows 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
5. 5.The printer status is Offline or Paused.