FAQs & Troubleshooting
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178 Results
- 106/25/2025What Android™ mobile application can I use?
- 206/25/2025What iOS mobile application can I use?
- 304/03/2025Can I directly operate my printer from a self-developed application software and print a label?
- 411/28/2024I cannot install the printer driver or print in Windows 11.
- 511/19/2024How do I connect my printer to the computer via Wi-Fi® using an access point? (Windows 11 24H2)
- 610/15/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 709/27/2024Where can I find my Brother printer's serial number?
- 809/17/2024How do I uninstall the printer driver?
- 908/19/2024How do I transfer label or slip templates?
- 1007/23/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 1105/30/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 1205/30/2024(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 1305/30/2024(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 1405/30/2024(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 1505/30/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 1605/30/2024(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 1705/30/2024(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 1805/30/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1905/30/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2005/30/2024(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 2105/30/2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 2205/30/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2303/04/2024Print free-length labels with the set length (Linux®)
- 2403/04/2024Adding a custom media size for continuous roll (Linux®)
- 2502/19/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 2602/05/2024How do I connect the printer and my mobile device via Bluetooth®? (For Apple Devices)
- 2702/05/2024How do I connect the printer and my mobile device via Bluetooth® (For Android™ Devices)
- 2810/18/2023How to open the Devices and Printers window
- 2910/18/2023How to identify your Operating System (OS) for Windows or Mac
- 3010/18/2023Printing is not possible. (USB connection)
- 3106/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 3206/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 3306/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 3406/12/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 3506/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 3606/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 3706/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 3806/12/2023The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 3906/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 4006/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 4106/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 4206/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4306/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 4406/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 4506/12/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 4606/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 4706/12/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 4806/12/2023How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 4906/12/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 5006/12/2023What is the Label List? (P-touch Editor 5.x for Windows)