FAQs & Troubleshooting
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280 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4(Video) Load A4/Letter paper
- 5(Video) Set up your Brother machine
- 6What is Brother iPrint&Scan?
- 7Load envelopes
- 8Install Starter Ink
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Can I print from or scan to Android™ mobile device?
- 12Paper Jam
- 13Choose receive mode.
- 14Replace Ink
- 15Load paper in the paper tray
- 16My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18(Video) Unpack your Brother machine
- 19The printer status is Offline or Paused.
- 20(Video) Install Ink Cartridges
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 23Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 24The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 25I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 26Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 27Ink Absorber Full / Ink Absorber Pad Full
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30(Video) Connect telephone line and power cords
- 31Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 32High Temperature
- 33Print using only the black ink cartridge when the Color cartridges have run out.
- 34One or more of my colors are not printing (blank).
- 35Document Jam
- 36I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 37The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 38My Brother machine could not be found over the network when I installed drivers on my computer.
- 39Protect your Brother machine against unauthorised access over the network
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Combine multiple scanned documents into a single file with PaperPort™
- 42Paper tray not detected/ Paper tray #2 not detected
- 43Printing/ Scanning with a mobile device
- 44Print a web page from iPrint&Scan when using an Android™ mobile device.
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46Where is the USB port on the machine?
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 49Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 50Send a fax