FAQs & Troubleshooting
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269 Results
- 1Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6(Video) Load A4/Letter paper
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8I cannot install Brother drivers on Debian 10 or later (Linux)
- 9One or more of my colors are not printing (blank).
- 10When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 11Out of Memory
- 12Use Mopria® Print Service (MPS) with my Brother machine
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14(Video) Unpack your Brother machine
- 15Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 16Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18The edge of glossy paper is smudged.
- 19Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 20The printer status is Offline or Paused.
- 21Cannot Detect
- 22I cannot print or scan via USB on Ubuntu 20.04 or later or on its derivative (Linux)
- 23I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
- 24Sleep
- 25Load paper in the paper tray
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27What is Brother iPrint&Scan?
- 28Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 29Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 30What is Brother Web Connect?
- 31Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 32Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 33Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 34What is the BRAdmin Professional software used for?
- 35What driver package format is supported by my Linux distribution?
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37The scanner cover support has come off. (With Video Instructions)
- 38(Video) Set up your Brother machine
- 39(Video) Load an Envelope (Manual Feed Slot)
- 40After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 41A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 42Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 43Install Starter Ink
- 44Print the WLAN report
- 45When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 46Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 47Replace Ink
- 48Load an Envelope (Manual Feed Slot)
- 49Add your Brother machine with AirPrint (macOS)
- 50Cannot print after a Windows 10 update (June 2020)
