MFC-J4320DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Load paper in the paper tray

Follow the steps below to load paper in the paper tray:
 

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
 

  1. Pull the paper tray completely out of the machine.
     
    Pull the paper tray
  2. Open the output paper tray cover (1).
     
    Open the output paper tray cover
      
  3. Gently press and slide the paper guides (1) to fit the paper size. Make sure the triangular mark (2) on the paper guide (1) lines up with the mark for the paper you are using.
      
    Press and slide the paper guides
      
  4. Fan the stack of paper well to avoid paper jams and misfeeds.
        
    Fan the stack of paper
       
  5. Gently load paper in the paper tray print side down. Make sure the paper is flat in the tray.
    NOTE: Load 148 x 210 mm (5.8 x 8.3 in.) or smaller size paper into the tray in portrait orientation.
     
    Gently load paper
                 
  6. Gently adjust the paper guides (1) to fit the paper. Make sure the paper guides touch the edges of the paper.
       

    Gently adjust the paper guides 
              
  7.  Make sure the paper is flat in the tray and below the maximum paper mark (1).
    Overfilling the paper tray may cause paper jams.
           
    Make sure the paper is below the maximum paper mark
            
  8. Close the output paper tray cover.
       
    Close the output paper tray cover
            
  9. Slowly push the paper tray completely into the machine.
        
    Slowly push the paper tray
               
  10. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
        
    Pull out the paper tray

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-J4320DW, MFC-J4420DW, MFC-J4620DW

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