FAQs & Troubleshooting
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MFC-J4320DW
273 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
What driver package format is supported by my Linux distribution?
4.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
(Video) Load an Envelope (Manual Feed Slot)
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
(Video) Load A4/Letter paper
9.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
Can I print from or scan to Android™ Smartphone?
12.
The printer status is Offline or Paused.
13.
Load an Envelope (Manual Feed Slot)
14.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
15.
I cannot make borderless prints.
16.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
17.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
18.
Unable to Print XX or Unable to Initialize XX (With Video Instructions)
19.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
20.
Load paper in the paper tray
21.
Can I print from and scan to iPhone, iPod touch and iPad?
22.
Paper Jam (With Video Instructions)
23.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
24.
Cannot print after a Windows 10 update (June 2020)
25.
I cannot print using my Brother machine on a wireless network (Mac)
26.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
27.
What is Brother iPrint&Scan?
28.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
29.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
30.
Load photo paper