FAQs & Troubleshooting
 |
Popular |
302 Results
- 1How do I reset the printer settings to the default settings?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Scan and save a document in PDF format (Scan to File)
- 4Can I print from DOS applications?
- 5When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 6How can I activate/deactivate the Toner Save Mode?
- 7Vertical black lines or streaks appear on the printout.
- 8The printer status is Offline or Paused.
- 9Printouts have toner specks.
- 10ControlCenter3 displays a blank screen at startup (Windows)
- 11Delete print jobs from the print queue.
- 12When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 13Why do paper jams occur when feeding envelopes?
- 14What kind of memory can I use?
- 15Can I confirm that the FAX was sent correctly?
- 16What is the recommended paper?
- 17Verify if the Brother machine has a dial tone
- 18How do I clear error Stacker Full?
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 22The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 23Can I print from and scan to iPhone, iPod touch and iPad?
- 24The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 25When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 26I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 29How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
- 30Can I transfer faxes in the MFC's memory to the PC?
- 31I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 32I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 33I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
- 34The image is ghosted.
- 35How can I program my Brother machine's electronic cover page?
- 36How do I set up a group for broadcasting faxes?
- 37How do I clear the message "Stacker Full" from the LCD display?
- 38Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 39I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41Verify the Brother machine connected to the Wired Network (For Windows)
- 42The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 43I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 44Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 45The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 46The paper is skewed when it's printed.
- 47I'm trying to scan through the Citrix Presentation Server™ 4.0. What should I note?
- 48I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 49I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 50What is Distinctive Ring and how do I program it?
