FAQs & Troubleshooting
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227 Results
- 1Print a web page from iPrint&Scan when using an Android™ mobile device.
- 2The print speed is slow.
- 3What is Brother iPrint&Scan?
- 4Change the printer driver settings (Windows/macOS)
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Reduce printing noise.
- 10Jam Tray 1 or Jam Tray 2
- 11Replace PF Kit xx
- 12Can I print from or scan to Android™ Smartphone?
- 13Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 14Jam Duplex
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17The printer status is Offline or Paused.
- 18Jam MP Tray
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20Jam Inside
- 21Replace Drum
- 22Turn the Toner Save mode on or off
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25Replace Laser
- 26Toner Low or Prepare New Toner Cartridge
- 27Jam Rear
- 28Replace Toner
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 30Drum End Soon
- 31Print the Network Configuration Report
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33Curled or wavy
- 34What driver package format is supported by my Linux distribution?
- 35I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 36I cannot print using my Brother machine on a wireless network (Windows)
- 37I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 38I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 39Can I print from and scan to iPhone, iPod touch and iPad?
- 40I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 41What kind of memory can I use?
- 42When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47How to identify your Operating System (OS).
- 48What can happen if the wrong paper is used in your machine.
- 49Reset the print server to the default factory settings.
- 50Enable the Brother machine's network interface.