FAQs & Troubleshooting
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227 Results
- 51Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 52Jam Tray 1 or Jam Tray 2
- 53Curled or wavy
- 54Replace Drum
- 55Install the optional tray unit.
- 56Disable the APIPA protocol.
- 57What is the recommended paper?
- 58Install additional memory.
- 59Print on labels and envelopes from the MP tray.
- 60Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 61Open the Control Panel (For Windows)
- 62When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 63Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 64I cannot print using my Brother machine on a wireless network (Windows)
- 65Protect your Brother machine against unauthorised access over the network
- 66Use the Universal Printer Driver for PCL
- 67What is Brother iPrint&Scan?
- 68Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 69Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 70I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 71Print Unable or Print Unable XX
- 72I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 73The print speed is very slow when I use XML Paper Specification Printer Driver.
- 74I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 75What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 76I cannot connect to the print server using my web browser.
- 77What kind of paper can I use?
- 78The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 79What can happen if the wrong paper is used in your machine.
- 80When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 81Printable area
- 82Print the Network Configuration Report
- 83I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 84My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 85I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 86Print command (LPR) (Linux)
- 87When printing with monochrome laser printer, the print position shifts. (Linux)
- 88I get a TS error when trying to print on a wireless network.
- 89Possible solutions for print quality issues
- 90Use the Network Connection Repair Tool (Windows)
- 91"Offline" appears on the Status Monitor.
- 92Printing/ Scanning with a mobile device
- 93Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 94Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 95Print the WLAN report
- 96The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 97Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 98When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 99Smudges on printed pages (Poor fixing)
- 100I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.