FAQs & Troubleshooting
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HL-5470DW
227 Results
1.
The print speed is slow.
2.
Change the printer driver settings (Windows/macOS)
3.
Reduce printing noise.
4.
Jam Duplex
5.
Jam Inside
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
Replace Toner
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
Replace Laser
10.
The printer status is Offline or Paused.
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
13.
Jam Rear
14.
Jam MP Tray
15.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
16.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
17.
How to identify your Operating System (OS).
18.
Replace PF Kit xx
19.
Drum Stop
20.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
21.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
22.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
23.
Toner Low or Prepare New Toner Cartridge
24.
Replace Fuser
25.
I cannot print using my Brother machine on a wireless network (Windows)
26.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
27.
I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
28.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
29.
Print on labels and envelopes from the MP tray.
30.
When printing with monochrome laser printer, the print position shifts. (Linux)