FAQs & Troubleshooting
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121 Results
- 51The paper is jammed in the printer.
- 52How to insert paper
- 53I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 54How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 55How to delete the registry information and files related to the printer driver
- 56How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 57I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 58I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 59Using the Printer Setting Tool (for Windows)
- 60I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 61The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 62The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 63The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 64How do I uninstall the printer driver?
- 65When printing from an application, the application's "Collate" setting does not work correctly.
- 66How to identify the printer's firmware version
- 67How do I switch to and use the mass storage mode?
- 68When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 69How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 70What kinds of software are available for this printer?
- 71The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 72(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 73When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 74How to open the Devices and Printers window
- 75I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 76(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 77(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 78I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 79Using the Device Settings (for Windows)
- 80The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 81What is the Label List? (P-touch Editor 5.x for Windows)
- 82The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 83What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 84Using the Communication Settings (for Windows)
- 85Getting ready to use your printer.
- 86How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 87(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 88How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 89How do I connect the printer to my computer using a USB cable?
- 90The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 91I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 92Error messages do not appear when using the USB connection of my printer.
- 93How do I print from a computer or mobile device?
- 94Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 95Paper does not move through the printer even though the motor is running.
- 96Can I print out the printer settings?
- 97Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 98The printed image is compressed or stretched.
- 99How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 100How do I print vertical text? (P-touch Editor 5.x for Windows)