PJ-762

FAQs & Troubleshooting

FAQs & Troubleshooting

The printed image is compressed or stretched.

  • Make sure the release cover was not left open during printing.  If it is open, close it completely.
  • Check if the paper is slipping in the printer.  If it is slipping, clean the platen roller.
  • You must use genuine Brother thermal paper.  In addition, do not use wrinkled paper.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-622, PJ-623, PJ-662, PJ-663, PJ-673, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.