FAQs & Troubleshooting
Latest |
99 Results
- 5112/09/2021How do I update P-touch Editor?
- 5212/09/2021How do I update the firmware?
- 5310/26/2021P-touch Editor crashes when I open it on my Mac.
- 5411/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 5511/18/2020The machine does not turn on.
- 5610/26/2020What is P-touch Library?
- 5710/20/2020How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 5809/09/2020What is P-touch Update Software?
- 5909/04/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6007/14/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 6107/09/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 6207/07/2020Replacing the tape cassette
- 6306/16/2020Unnecessary dots are included in the printed image.
- 6405/19/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 6505/19/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 6605/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 6705/18/2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 6805/13/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 6904/06/2020How do I set the IP address? (for advanced users and administrators)
- 7004/06/2020What maintenance should be performed?
- 7104/06/2020I want to pause printing.
- 7204/06/2020The machine does not print.
- 7304/06/2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7404/03/2020Specifications of Tape and Fabric ribbon that can be printed with this printer
- 7503/05/2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 7601/24/2020What is the default User ID and Password for BRAdmin Light or Professional?
- 7712/23/2019Replacing the paper core holder
- 7812/11/2019What do the indicator lights mean?
- 7912/06/2019The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 8011/21/2019I cannot install the printer driver because the installation stops after connecting the printer to my computer.
- 8110/21/2019Replacing the ink ribbon cassette
- 8203/20/2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 8304/26/2018The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 8404/09/2018Where can I find the printer's network settings, such as IP address?
- 8501/14/2015The machine is not found on the network during installation.
- 8601/14/2015I want to cancel the current print job.
- 8701/14/2015I want to stop the operation that is being performed.
- 8801/14/2015I want to reset the machine.
- 8901/14/2015There are missing characters in the printed text.
- 9001/14/2015The print quality is poor./ Printed tape contains white streaks./ Printed text is blurry.
- 9101/14/2015A data transmission error appears on your computer.
- 9201/14/2015The indicators show that a system error has occurred.
- 9301/14/2015The indicators show that the machine is in boot mode (operating system error).
- 9412/24/2014Even though data is being sent to the machine, the power indicator is not blinking in green.
- 9512/23/2014What are consumables to be purchased separately?
- 9612/23/2014Printing has stopped.
- 9712/23/2014The tape, fabric ribbon or ink ribbon ran out during printing.
- 9812/23/2014The tape or fabric ribbon is jammed./ The tape or fabric ribbon is incorrectly wound.
- 9912/23/2014The tape or fabric ribbon is not fed correctly.