TP-M5000N

FAQs & Troubleshooting

FAQs & Troubleshooting

Unnecessary dots are included in the printed image.

If you inserted a color image, unnecessary dots may be printed due to extra color information in the image. To resolve the issue, convert the image to black-and-white (Monochrome).

 

Please follow the steps below:

 

  1. Double-click the inserted image.
    Editor screen

  2. Select Monochrome from the pull-down menu in the Effects section of the Image properties screen, and click OK.
    Image properties
    Down arrow
    Image properties
     
  3. The monochrome image should print without the unnecessary dots.
    Editor screen

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

TP-M5000N

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.