FAQs & Troubleshooting
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Popular |
49 Results
- 1What Android™ mobile application can I use?
- 2I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3How do I print from a computer?
- 4How to connect to an AC power outlet (Optional)
- 5How do I connect the printer and my computer via USB cable?
- 6How to delete the registry information and files related to the printer driver
- 7I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 8Where can I find my Brother printer's serial number?
- 9How to install the rechargeable Ni-MH Battery (Optional)
- 10Printing is not possible. (USB connection)
- 11How do I install the printer driver from the CD-ROM? (for Windows)
- 12I cannot install the printer driver or print in Windows 11.
- 13How do I clean the Platen Roller?
- 14The paper is jammed in the printer.
- 15The print quality is poor, and the image is too light or dark.
- 16Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
- 17Paper does not move through the printer even though the motor is running.
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19How to connect to a DC power outlet (Optional)
- 20How to connect to a DC power outlet (Optional)
- 21How to charge the rechargeable Li-ion battery
- 22How to charge the rechargeable Ni-MH battery
- 23Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 24I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 25Some of the print options in OpenOffice do not work. (Linux®)
- 26Uninstalling the printer drivers (Linux®)
- 27How to open the Devices and Printers window
- 28How to identify the printer's firmware version
- 29How do I uninstall the printer driver?
- 30(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 31What is IrDA?
- 32The printed image is out of alignment.
- 33How to identify your Operating System (OS) for Windows or Mac
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 36I connected multiple printers of the same model to one computer but can only print from one of them.
- 37What do the indicator lights mean?
- 38My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 39I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 40I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 41Error messages do not appear when using the USB connection of my printer.
- 42The DATA indicator has turned off even though data remains in the printer.
- 43The printed image is compressed or stretched.
- 44What is the JPEG printing and how can I use it?
- 45How to reduce the time to start printing after clicking the [Print] button
- 46How to install the rechargeable Li-ion Battery (Optional)
- 47Paper moves through the printer, but nothing appears on the paper.
- 48Pages don't print. What should I do?
- 49How to insert paper
