FAQs & Troubleshooting
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PJ-622
49 Results
1.
What Android™ mobile application can I use?
2.
How to connect to an AC power outlet (Optional)
3.
How do I install the printer driver from the CD-ROM? (for Windows)
4.
Printing is not possible. (USB connection)
5.
How do I print from a computer?
6.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
7.
I cannot install the printer driver or print in Windows 11.
8.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
9.
Where can I find my Brother printer's serial number?
10.
How do I connect the printer and my computer via USB cable?
11.
How do I clean the Platen Roller?
12.
How to delete the registry information and files related to the printer driver
13.
How to install the rechargeable Ni-MH Battery (Optional)
14.
How to charge the rechargeable Ni-MH battery
15.
The paper is jammed in the printer.
16.
The print quality is poor, and the image is too light or dark.
17.
How do I uninstall the printer driver?
18.
Images appear blurred or lines are jagged when printed using the JPEG printing function. What can I do?
19.
Paper does not move through the printer even though the motor is running.
20.
How to identify your Operating System (OS) for Windows or Mac
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
How to reduce the time to start printing after clicking the [Print] button
23.
How to connect to a DC power outlet (Optional)
24.
How to connect to a DC power outlet (Optional)
25.
How to charge the rechargeable Li-ion battery
26.
How to install the rechargeable Li-ion Battery (Optional)
27.
What do the indicator lights mean?
28.
The printed image is out of alignment.
29.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
30.
I cannot print LibreOffice documents in landscape orientation. (Linux®)