FAQs & Troubleshooting
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Popular |
62 Results
- 1"Document Jam/too Long" or "A document is jammed in the ADF."
- 2"Multifeed" or "Multifeed is detected."
- 3Download a file from the "Downloads" section and save it to Windows 8 computer.
- 4TWAIN or WIA errors appear when starting to scan. (Windows)
- 5Document misfeeds.
- 6What driver package format is supported by my Linux distribution?
- 7The scan speed is too slow.
- 8My scanner gets warm.
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10No document in ADF.
- 11Change the image settings. (Using DS Capture)
- 12Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 13TWAIN errors appear when starting to scan. (Macintosh)
- 14Paper suitable for scanning
- 15How to identify your Operating System (OS).
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Change the paper settings. (Using DS Capture)
- 18Do not open the ADF cover when scanning.
- 19When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
- 20Check the firmware version.
- 21I cannot install the scanner drivers.
- 22I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 23The scanned documents are put into the incorrect order. (macOS)
- 24Delete a network scanner entry. (Linux)
- 25Cannot find the scanner.
- 26Cannot use my scanner connection the USB hub.
- 27Replace Roller
- 28Configure the Scan to Email Feature (Linux)
- 29Command List of brscan. (Linux)
- 30The rollers are worn.
- 31My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
- 32Unknown error.
- 33The file size is too large.
- 34My scanner is connected but it will not feed my document or do anything else.
- 35Uninstall Scan-key-tool. (Linux)
- 36NVRAM R/W test error
- 37A page that is not a blank page is skipped.
- 38Bleed-through is seen in the scanned image.
- 39Colors in the scanned image are dark.
- 40Scan using XSane or GIMP (Linux)
- 41Important points for specifying the scan area (Linux)
- 42Pre-Required Procedures (Linux)
- 43ADF AFE LVDS test error
- 44USB R/W test error
- 45Clean the scanner
- 46I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 47My scanned image is missing.
- 48Uninstall the scanner driver. (Linux)
- 49error 20392 - Scanner not responding, check card, power, and cable.
- 50ADF rear lamp error
