FAQs & Troubleshooting
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Popular |
62 Results
- 1"Document Jam/too Long" or "A document is jammed in the ADF."
- 2Document misfeeds.
- 3"Multifeed" or "Multifeed is detected."
- 4TWAIN or WIA errors appear when starting to scan. (Windows)
- 5What driver package format is supported by my Linux distribution?
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7Cannot find the scanner.
- 8How to identify your Operating System (OS).
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Change the image settings. (Using DS Capture)
- 11The scan speed is too slow.
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13Change the paper settings. (Using DS Capture)
- 14Paper suitable for scanning
- 15Replace Roller
- 16Unknown error.
- 17No document in ADF.
- 18Cannot use my scanner connection the USB hub.
- 19My scanner gets warm.
- 20Do not open the ADF cover when scanning.
- 21TWAIN errors appear when starting to scan. (Macintosh)
- 22White vertical lines or white stripes appear on the scanned image.
- 23When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
- 24Check the firmware version.
- 25My scanner is connected but it will not feed my document or do anything else.
- 26Command List of brscan. (Linux)
- 27My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
- 28Important points for specifying the scan area (Linux)
- 29ADF cover open
- 30Configure the Scan to Email Feature (Linux)
- 31The scanned documents are put into the incorrect order. (macOS)
- 32Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 33The file size is too large.
- 34Clean the scanner
- 35ADF AFE LVDS test error
- 36Ultrasonic error
- 37DRAM R/W test error
- 38Bleed-through is seen in the scanned image.
- 39ADF front lamp error
- 40Uninstall the scanner driver. (Linux)
- 41I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 42FlashROM R/W test error
- 43AFE R/W test error
- 44A page that is not a blank page is skipped.
- 45I cannot install the scanner drivers.
- 46The scanned image is skewed (crooked).
- 47My scanned image is missing.
- 48My scanned images have black lines running through them, blank spaces, or are of overall bad quality.
- 49Scan using XSane or GIMP (Linux)
- 50Delete a network scanner entry. (Linux)
