Updated:07/16/2025

These are the most viewed FAQs, ranked by popularity.

1. 1."Document Jam/too Long" or "A document is jammed in the ADF."
2. 2."Multifeed" or "Multifeed is detected."
3. 3.Download a file from the "Downloads" section and save it to Windows 8 computer.
4. 4.TWAIN or WIA errors appear when starting to scan. (Windows)
5. 5.Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)