FAQs & Troubleshooting
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345 Results
- 1Load Paper in the Multi-purpose Tray (MP Tray)
- 2(Video) Load A4/Letter paper
- 3Print using only the black ink cartridge when the Color cartridges have run out.
- 4A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Install Ink Cartridges
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8(Video) Connect telephone line and power cords
- 9Load Documents in the Automatic Document Feeder (ADF)
- 10I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 11Change the Print Setting Options When Having Printing Problems
- 12Correct the Paper Feed to Clear Vertical Lines
- 13(Video) Load A3/Ledger paper
- 14Replace Ink
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18(Video) Unpack your Brother machine
- 19After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 20The printer status is Offline or Paused.
- 21Set the Date and Time Using Web Based Management
- 22Configure Email Sending or Receiving Using Web Based Management
- 23Setup a Brother machine on a wireless (Wi-Fi) network.
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25Install the starter ink cartridges
- 26Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 27Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 28Unable to Scan / Scan Unable
- 29Paper Size Mismatch
- 30Improve poor print quality.
- 31I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 32Add your Brother machine with AirPrint (macOS)
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 35I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 36Export the Certificate and Private Key
- 37The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 38When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 39(Video) Set up your Brother machine
- 40What is Brother Web Connect?
- 41High Temperature
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43One or more of my colors are not printing (blank).
- 44Paper Jam
- 45Out of Memory
- 46Scan to Email Attachment
- 47Send Scanned Data to an Email Server
- 48When I print photos, the color quality is not good.
- 49I cannot find some options in the Print dialog box (macOS 11 or later)
- 50I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)