FAQs & Troubleshooting
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MFC-J5930DW
340 Results
1.
Load Paper in the Multi-purpose Tray (MP Tray)
2.
(Video) Load A3/Ledger paper
3.
(Video) Load A4/Letter paper
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
(Video) Install Ink Cartridges
6.
Setup a Brother machine on a wireless (Wi-Fi) network.
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
Paper Tray #1 not detected/ Paper Tray #2 not detected
12.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
13.
Replace Ink
14.
I cannot print using my Brother machine on a wireless network (Mac)
15.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
16.
Check the Print Quality
17.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
18.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
19.
One or more of my colors are not printing (blank).
20.
Paper Jam
21.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
22.
Sleep
23.
My Brother machine could not be found over the network when I installed drivers on my computer.
24.
(Video) Unpack your Brother machine
25.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
26.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
27.
Print the Network Configuration Report
28.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
29.
Set Fax Preview to On.
30.
Reset the Network Settings to Factory Default