FAQs & Troubleshooting
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340 Results
- 51Forward Incoming Faxes to Another Machine
- 52Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 53Print a web page from iPrint&Scan when using an Android™ mobile device.
- 54When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 55Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 56Where is the USB/Ethernet port on the machine?
- 57I cannot install Brother drivers on Debian 10 or later (Linux)
- 58How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 59How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 60Load Letter, A4, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 61Turn Off Memory Receive
- 62Send or Receive an Email Securely Using SSL TLS
- 63Printing/ Scanning with a mobile device
- 64Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 65Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 66Cannot Detect
- 67The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 68Set up your Brother machine on a wireless network.
- 69I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 70What driver package format is supported by my Linux distribution?
- 71Cannot print after a Windows 10 update (June 2020)
- 72"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 73I get a TS error when trying to print on a wireless network.
- 74I cannot print on a wireless (Wi-Fi) network (Windows)
- 75About Envelopes
- 76Wrong Ink Cartridge
- 77Scan to Email Attachment
- 78Easy Scan to E-mail
- 79Set Fax Preview to On.
- 80Sleep
- 81Install Starter Ink
- 82Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 83Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 84Send a fax
- 85Unable to Print XX
- 86Can third party ink be used to refill the ink cartridges?
- 87When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 88Transfer faxes to the PC when my machine has a mechanical issue.
- 89Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 90"Offline" appears on the Status Monitor.
- 91I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 92Add your Brother machine with AirPrint (macOS)
- 93Load Documents on the Scanner Glass
- 94Load Documents in the Automatic Document Feeder (ADF)
- 95I cannot save a file downloaded from the Brother support website (For Windows)
- 96The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 97I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 98Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 99Ink Low
- 100Print both sides of paper or a booklet automatically