FAQs & Troubleshooting
 |
Popular |
377 Results
- 1Duplex (two-sided) scan
- 2How to identify your Operating System (OS).
- 3How do I improve the color density? (Print Calibration)
- 4The printer status is Offline or Paused.
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Tips for copy/scanning and preventing document jams
- 7I'm using Mac OS X 10.5. When I install the drivers from the CD-ROM supplied with the machine, the message "The application LOGINserver quit unexpectedly" appears. What should I do?
- 8Download a file from the "Downloads" section and save it to Windows 10 computer.
- 9What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Printouts have wrinkles.
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Change the printer driver settings (Windows/macOS)
- 13I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 14Spots are printed at 75mm.
- 15How do I clean the drum unit?
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19Adjust color settings by using the custom setting in the printer driver
- 20I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 21Scan and save a document in PDF format (Scan to File)
- 22I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 23How do I clear the message "Document Jam" from the LCD display?
- 24White lines or bands or ribbing appear across the page.
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26Windows 10 Support Information
- 27The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 28How do I clear the message "Jam Rear" from the LCD display?
- 29How do I clear the message "Jam MP Tray" from the LCD display?
- 30Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 31When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 32How do I clear the message "Print Unable 32" from the LCD display?
- 33Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 34White streaks or bands appear down the page.
- 35Colored lines appear across the page.
- 36How do I turn off/on the Toner Save Mode?
- 37The image is ghosted.
- 38Color around the edge of printing is incorrect.
- 39Vertical colored streaks or bands appear on the page.
- 40Cannot print after a Windows 10 update (June 2020)
- 41The message "xxxxxxx.xxx can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. (where xxxxxxx.xxx is the file name.)
- 42Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 43Can I print from or scan to Android™ Smartphone?
- 44Configure a cover page for PC-FAX.
- 45When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 46How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 47Confirm that a FAX I sent was received correctly
- 48Replace the drum unit.
- 49What is the BRAdmin Professional software used for?
- 50Replace the toner cartridge
