FAQs & Troubleshooting
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393 Results
- 1What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Setup and use Brother PC-FAX receiving
- 3Scan multiple pages into one file instead of each scan being saved as a separate file.
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 8Install the optional lower tray
- 9Install the built-in drivers (For Windows 8 and Windows 10)
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11Replace Toner
- 12Print both sides of paper or a booklet automatically
- 13Install extra memory
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15Curled or wavy
- 16Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 17How to identify your Operating System (OS).
- 18I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20Load paper in the paper tray
- 21A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 22Replace Parts
- 23Jam Inside
- 24Jam Tray 1 / Jam Tray 2
- 25Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 26Enable the Brother machine's network interface.
- 27"Offline" appears on the Status Monitor.
- 28Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 29What is Brother iPrint&Scan?
- 30Can I use voice mail on the same line as my Brother machine?
- 31Jam Rear
- 32Clean the scanner to improve the copy or fax quality (video instructions available)
- 33Print the Network Configuration List
- 34I cannot print using my Brother machine on a wireless network (Windows)
- 35Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 36Cartridge Error
- 37Carry out calibration to improve the color density
- 38Clean the inside of the machine (video instructions available)
- 39Set up your Brother machine on a wireless network.
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 41I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 42The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 43The printer status is Offline or Paused.
- 44Color misregistration
- 45Replace Belt
- 46Replace WT Box
- 47Jam MP Tray
- 48Replace Drum
- 49Reset the network settings to the factory default (video instructions available)
- 50Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.